Terms of Sale

• Site: baby-yourway.com
• Products: Items and baby feeding essentials available for purchase on the Site.
• Seller: YOURWAY, operated exclusively by MERLINJOSEPH LTD.
• Customer / Consumer: A natural person purchasing Products within the United Kingdom for personal, non-professional use.

• Order Acceptance: All orders placed via the Site are subject to stock availability and payment verification. A legally binding contract is only formed once you receive our dispatch confirmation email.
• Accuracy: Customers are entirely responsible for providing accurate contact, billing, and UK shipping information at checkout.
• Cancellation by Seller: We reserve the absolute right to refuse, cancel, or restrict orders in cases of suspected fraud, automated bot activity, or obvious pricing errors.

• Currency & VAT: All prices are displayed strictly in Great British Pounds (GBP, £) and include applicable UK VAT.
• Checkout Costs: Delivery charges are clearly calculated and displayed at the final checkout screen before you pay.
• Payment Processing: We securely accept Visa, Mastercard, American Express, Apple Pay, PayPal, and supported instalment providers. Transactions are processed using Shopify’s SSL-encrypted checkout; YOURWAY does not store full payment card details.

• Fulfilment Timing: Orders are processed and prepared for dispatch within 1–3 business days.
• Delivery Window: Estimated delivery across the United Kingdom takes 7–15 business days. These timelines are estimates and may vary due to courier backlogs or peak trading periods.
• Multiple Parcels: To speed up dispatch times, items from the same order may occasionally be shipped from different fulfilment hubs and arrive in separate parcels.
• Exclusivity: Shipping is strictly limited to addresses within the United Kingdom. We do not dispatch parcels internationally.

• Statutory Rights: Under the UK Consumer Contracts Regulations, you have a legal right to cancel your purchase and request a return within 14 days from the day after you receive your parcel.
• Item Condition: To qualify for a full refund, items must be completely unused, unwashed, and returned in their original condition with all packaging intact.
• Refund Rules: Approved returns are refunded directly to your original payment method. In strict compliance with UK law, no processing or restocking fees will ever be deducted from your product refund.
• Return Costs: The customer is fully responsible for arranging and paying for return shipping to our warehouse.
• Damaged or Faulty Goods: If an item arrives broken, defective, or incorrect, contact contact@baby-yourway.com within 14 days with your order number and photo or video proof. YOURWAY will provide a priority replacement or a full refund, and we will cover all return shipping costs.

• Consumer Rights Act 2015: Our products are backed by your statutory UK consumer guarantees. If an item is faulty, you have a legal right to reject the goods within 30 days for a full refund.
• Limitations: This warranty exclusively covers manufacturing defects and structural faults. It does not cover normal wear and tear, accidental damage, or issues arising from product misuse.

• Exclusions: YOURWAY is not liable for indirect losses, loss of profit, or any issues resulting from the misuse or improper handling of our baby feeding products.
• Force Majeure: We are released from liability for delivery delays or non-performance caused by events beyond our reasonable control, including extreme weather, national strikes, or carrier disruptions.

• All text, imagery, branding, logos, and digital designs on BABY-YOURWAY.COM are owned by or licensed to MERLINJOSEPH LTD. Any unauthorized copying, redistribution, or modification of this site content is strictly prohibited.

• We handle and process your personal data strictly to fulfil your orders, handle customer support, or send marketing updates (where you have explicitly opted in). All data management complies with the UK GDPR and the Data Protection Act 2018, as detailed in our Privacy Policy.

• If you submit a product review or testimonial, YOURWAY reserves the right to use, edit, or publish that feedback on our store. Offensive, abusive, or false reviews will be removed immediately.

• By explicitly opting into our email or SMS marketing lists, you agree to receive automated notifications and special offers. You can opt out at any moment by clicking the "Unsubscribe" link in our emails or replying "STOP" to any mobile message.

• These Terms of Sale and all transactions on this website are governed exclusively by the laws of England and Wales. Any legal disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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