Return & Refund Policy

We accept returns within 14 days of receiving your order.

Under UK consumer law, customers have the right to cancel or return their order within 14 days of delivery, even if the item is no longer wanted.

To be eligible for a return:

• Items must be unused
• Items must be in their original condition and packaging

Certain items may not be eligible for return due to hygiene or personalization reasons.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible and we will work quickly to resolve the issue.

Customer satisfaction is our priority.

Refund Processing

Once your return is received and approved, refunds will be processed to your original payment method within 5–10 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item is defective
• The wrong item was received

For assistance, please contact:

📧 contact@baby-yourway.com